Kiosk, QR menu or waiter app?
| Option | Best for | Watch for |
|---|---|---|
| Self-order kiosk | Busy counters and QSR with queues | Space, hardware cost, payment terminal and kitchen integration |
| QR menu on guests' phones | Sit-down venues and low-cost start | Guests need data and patience; payments depend on the system |
| Waiter tablet | Full-service restaurants | Staff training and Wi-Fi coverage. Mobile and tablet POS |
None of these is always better. A busy counter may gain from kiosks; a quiet sit-down room may not.
What a kiosk must connect to
- POS
Your POS
Kiosk orders should land in the same POS as every other sale. Ask whether the kiosk is part of the POS or a separate product.
- PAY
Card terminal
The payment terminal comes from your bank or payment provider and must work with the kiosk.
- MENU
Menu and languages
Photos, modifiers and Arabic and English menus kept in one place.
Is a kiosk worth it?
- 1
Count your queue
If guests wait at peak hours, a kiosk may help. If not, a cheaper option may do.
- 2
Check the space
A kiosk needs floor space, power and network where guests can reach it.
- 3
Ask for the whole price
Hardware, software, installation, payment set-up and support. POS prices in the UAE
VAT, e-invoicing and receipts
Orders paid at a kiosk must still produce compliant tax invoices, and e-invoicing is being introduced in phases. Ask any supplier which accredited provider the system connects to and for which dates. See our e-invoicing page for the dated position.
Why scope a kiosk with Quicknet
- Kiosk planned together with your POS, kitchen screens, network and payment set-up
- Hardware, software, installation, training and AMC from one team
- ADMCC approved; ISO 9001:2015 and ISO 27001:2022 certified; in business since 2012
- Branches in Mussafah, Abu Dhabi and Al Ain; Dubai on a project basis
- Free site visit and a written quote
Tell us about your venue
A free site visit and a written quote follow every enquiry.
- Restaurant or cafe and area
- Daily orders (approx.)
- POS you use now
- Number of kiosks
- Do you use delivery apps?
Send the details on WhatsAppRequest a quoteCall +971 50 852 9609
Self-Order Kiosks UAE: FAQs
What is a self-order kiosk?
A touchscreen where guests browse the menu, order and pay without waiting at the counter.
Do kiosks increase sales?
Some suppliers claim higher order values and shorter queues. Results depend on your venue, so ask for evidence from similar sites and test before you commit.
Does a kiosk work with my existing POS?
Only if it is built to connect to it. Ask whether the kiosk is part of the POS or a separate product, and how orders reach the kitchen.
Do kiosks support Arabic and English?
They should. Ask to see the menu in both languages before you buy.
Who takes the card payment?
A card terminal from your bank or payment provider. It must be compatible with the kiosk.
How much does a kiosk cost?
It depends on the hardware, software, integration and installation. We give a written quote after a site visit.