As the need for the security increased, the importance of having a surveillance system also skyrocketed. The surveillance system consisting upon the CCTV cameras, NVRs or DVRs, switches, hard disk and much more elements. The devices are doing their job 24x7, by monitoring the places and recording it. They would be subjected to different environment and weather, which might affect the performance they put forward to the owners. Hence, these devices need constant attention and care. This specialised care is something that could only be provided by the experts as the devices are delicate and not easy. CCTV camera can work consistently, or must be utilized to screen a specific occasion. The high level element of CCTV cameras incorporates the capacity and recording of numerous years utilizing advanced video recorders (DVRs) with fine quality, execution, and extra elements like movement identifications.
Imagine going to the experts each time your devices need maintenance and the large amount you pay for the professionals to do the maintenance service. The tedious and expensive process will make you feel like you are being haunted by the technology you installed for your comfort and safety. This is where the importance of AMC or Annual Maintenance Contract could be grasped.
An AMC or Annual Maintenance Contract is an agreement written down the details of the maintenance that a company would do with the devices they installed in your site. The AMC agreement will only be valid when both the parties agree to the terms mentioned in the contract and they do valid signatures in the agreement. The AMC contract will be provided by the entity, which is taken up your work. The AMC would be given to all those devices that needs proper maintenance. This will contain the maintenance the company would do like the number of routine check-ups and the different services they offer. The AMC should mention how many free services would the customer get in a certain period of time. Most the AMC will be done for a year and you would have to renew the AMC each year. The AMC will be based on a fixed charge given by the company. By giving this amount, you don’t have to worry about the maintenance of your devices for the coming year.
Here, we are discussing the main device that comes under AMC, that is, CCTV systems including Cameras. CCTV camera is the devices that needs a compulsory AMC agreement as per the instructions of the ADMCC, Abu Dhabi Monitoring and Controlling Centre. Without an AMC, MCC would don’t comply and approve the site and the work and it might end getting fine to the site owner.
Now, the question might be coming to your mind that why is this AMC this important. Well, the AMC is a security you will have some one to take care of your devices if they ever came up with any difficulty. Like mentioned before, with an AMC agreement, the providers are supposed to respond and find solutions to the issues you face with the devices installed by them. There will be strict guidelines to follow from the MCC regarding the AMC contract. If any integrators are not following it properly, there will be strict action taken against the concerned company.
There are many benefits of having an AMC for your CCTV systems. Like mentioned before, the AMC actually behaves as help card at the time of emergencies.
• There will be fine dust particles and humidity which brings a sticky layer in the lens of the camera which might make the vision of the camera blurred. This could be rectified with a routine check-up from the service providers.
• Many of the outdoor CCTV cameras would face obstructions in their view due to many reasons like, plant growing, birds sitting on them, extreme weather conditions or constructions happening in the premises. This could also be rectified with a team of experts at your service.
• As the outdoor cameras are mostly subjected to different weather conditions and other situations, the wall mounting might face problems. The screws might become loose, which would cause damage to the camera, if not taken care at the right time. These kinds of issues could be avoided with the AMC contract since the service providers would do a routine check-up periodically.
• There should also be a proper check-up of the control room, regularly in order to maintain the continuous flawless monitoring of the CCTV footages. The service providers are obliged to look into all the devices in the CCTV system as part of the AMC agreement. It has to be done with extreme care regarding the clear view that a camera is providing. They would have to make sure that the images are not blocked and also the angle of the camera is able to have full coverage of the given view.
• Also, there is a need to look at the different cables that connected to the CCTV cameras and other systems. The cables should work properly in order to have the proper and clear footage. The cables should be routinely checked for damages and loose connection.
It has to be seen that the CCTV system is one of the prestigious security systems that might be owned by an organisation. It is important of having this maintained and working with all the updates and without any flaws is a must for an actively running business. These systems and the devices included in this could not be undervalued or ignored. There is a need of extreme care that should be given to them with experts as the cameras have very delicate and sensitive parts. It is true that the prevention is better than cure, so having the correct Annual Maintenance Contract could help in the time when you are in need. The amount that you have deposit for the AMC might be high when you look at it, but this is ensuring full security for your system for the coming year. The maintenance work would cost you much more than this without an AMC agreement.
We, at Quicknet Computers offering you the Annual Maintenance Contact with affordable pricing and best quality care form the expert team. We will be able provide you with the best services for maintaining your CCTV system and make the devices fit for the daily working and to get high quality clear images. We are providing our services in and around Abu Dhabi, Al Ain and Musaffah.
We are ADMCC Approved company (Abu Dhabi Monitoring and Control Center). We Provide the best solution to you especially under success of MCC and for the prospective change.
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